Responsible Gaming
Gambling Should Be Entertainment
At lockthetweed.org, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. When you play at Neosurf casinos, you should only spend money you can afford to lose.
Please gamble responsibly and within your means. If you find yourself struggling to control your gambling, support is available.
Age Verification
You must be 18 years of age or older to gamble in Australia. It is illegal for minors to participate in gambling activities. If you are under 18, please do not access casino websites or create an account.
All registered players on Neosurf casino platforms must provide valid proof of age during account verification.
Warning Signs of Problem Gambling
Do you recognise any of these signs in your gambling behaviour?
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding your gambling activity or lying to family and friends about how much you gamble
- Spending increasing amounts of time and money on gambling
- Neglecting work, study, or family responsibilities due to gambling
- Feeling anxious, irritable, or restless when trying to cut back on gambling
- Borrowing money to finance gambling activities
- Experiencing mood swings or emotional distress related to gambling outcomes
- Failed attempts to reduce or control gambling
- Gambling as a way to escape problems or negative emotions
If you recognise any of these signs, it may be time to seek help.
Self-Help Tools & Responsible Gaming Features
Most reputable Neosurf casinos offer the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
- Session Time Limits: Set reminders to take breaks and limit your playing time
- Reality Checks: Receive periodic notifications about your gambling activity and time spent playing
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account or the casino
- Account Cooling Off: Request a temporary pause on your account to take a break from gambling
Contact your casino's customer support to activate these features on your account today.
Support Organizations in Australia & Beyond
If you are struggling with problem gambling, professional help is available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support for problem gambling
- Lifeline Australia: 13 11 14 — 24/7 crisis support
- Beyond Blue: 1300 224 636 — Mental health and wellbeing support
United Kingdom
- GamCare: www.gamcare.org.uk — Free, confidential support and information
- GamStop: www.gamstop.co.uk — National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Education and resources
United States
- National Council on Problem Gambling: www.ncpgambling.org — Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support resources for problem gambling
Need Help? Reach Out Today
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in reaching out — support services are confidential, free, and staffed by trained professionals who understand what you're going through.
Remember: Gambling should be fun and entertaining. If it's causing you distress, financial hardship, or affecting your relationships, it's time to get support.
Contact one of the organisations listed above or speak to someone you trust today.